Restore Internet access on your smart TV.

Nearly all smart televisions have Wi-Fi capability. If your TV is online, you can run any Google Play app on it and even cast displays using your phone. Clearly, this wouldn’t be possible without Internet access. However, you might run into connectivity issues occasionally. If your smart TV is not connecting to Wi-Fi, even though your Wi-Fi is working properly on other devices, one of the following solutions will help restore the connectivity.

Also read: 22 Android TV Apps to Supercharge Your Smart TV

If your home Wi-Fi is working on other devices but not on your TV, then you may rule out any network issues due to a modem or router. However there could be some unresolved issues in your TV software.

While there are many other software issues that can affect TV Internet, as a consumer you won’t be able to resolve them on your own. Only the manufacturer or a qualified technician can fix such back-end problems.

Also read: How to Transfer Files from Android Phone to Smart TV

For any TV Wi-Fi issues that don’t require advanced diagnostics, you can try the following simple solutions. The methods vary from manufacturer to manufacturer, but the overall troubleshooting strategy is similar.

The TV’s ability to fetch the Wi-Fi’s SSID and password is a great help as you don’t have to remember them every time. But a fresh authentication can help resolve any connectivity issues due to poor signal strength. Just like you do on a phone, tablet or laptop, forget the Wi-Fi network on a smart TV using your remote control. Then reconnect to the same Wi-Fi network as if it were a new SSID/password.

Forgetting the network means that all your saved SSID information is deleted forever.

The above method works only with an SSID that requires a secure password or PIN. All routers and modems fall under that category. It won’t work with a VPN and other networks requiring additional authentication.

Also read: 11 Solutions for the “Wi-Fi Doesn’t Have a Valid IP Configuration” Error

It may seem baffling when a Wi-Fi network fails to connect to your smart TV but easily does so with other home devices such as smartphones and computers. These connection failures happen due to several other devices latching on to the same network, or a WLAN misconfiguration between your TV and the Wi-Fi source. In such cases it is best to establish a connection with a new Wi-Fi source.

Also read: How to Find and Share Your Wi-Fi Password Easily on Any Device

There are alternate wireless modes on your TV and you may try enabling the right one to mesh with a given SSID. You can either try to change the WLAN channel from 2.4 GHz to 5 GHz if your television model supports the advanced frequency, which it may not if it’s an old model. If it doesn’t, simply allocate a dedicated static IP to your device.

Also read: How to Stop Wi-Fi from Turning on Automatically on Android

Is location access on your TV disabled? It can prevent you from accessing Wi-Fi. All Google Play services and third-party apps require the TV’s exact location. Even when your TV doesn’t have a GPS module, the Wi-Fi network information can detect the approximate location, which has to be turned on.

Also read: How to Set a Metered Wi-Fi Connection on Android

If the system date and time on your television is incorrect, it can lead to network troubles. Usually it happens due to improper time zone settings. You need to fix the current date and time followed by resetting it automatically.

Also read: 5 Ways to View Saved Wi-Fi Passwords in Windows

Like any other electronic device, a smart TV has limited storage space. If you use a set-top box or USB dongle for Wi-Fi access, it can accumulate a large number of downloaded apps. Some of them may cause slowdowns in the main app which is crucial for Internet connectivity. It is a good idea to uninstall those unnecessary apps.

Also read: How to Connect to Hidden Wi-Fi Networks on Windows

If all the above methods fail to restore Internet connectivity on your smart TV, you may want to go for a reboot or reset. A reboot causes the installation of new software updates, breathing fresh life into your network. In contrast, a reset erases all data on your TV so you have to enter your credentials again.

These methods can not only be used to fix troubles with Wi-Fi access but also treat any persistent display or sound issues. Use them as a last resort.

When you click “Reboot now,” your TV will turn off and restart automatically. None of your television data will be erased. However, if any updates are pending or the network connection has to be repaired, those processes will finish before you can access your TV’s home screen.

If you click “Reset,” all your television data and apps will be completely deleted. After an automatic restart, you will have to re-enter the network SSID and password, and your Google account password.

If you have a PIN code for your TV, you need to enter that as well during a reset. Do not ever reset the television if you have forgotten your PIN. Call a technician instead.

Also read: How to Fix Mac Wi-Fi Problems and Dropped Connections

Yes, you can connect the mobile data from your smartphone or tablet to a smart TV. It will work just as any other Wi-Fi SSID. But the mobile hotspot always has to be turned on while you use the Internet connectivity on the smart TV.

If none of the above methods work for you, you can use a few additional options unique to your television brand.

Samsung TV not connecting to Wi-Fi

Sony TV not connecting to Wi-Fi

Power reset your TV by unplugging the power source and waiting for 60 seconds. If an external USB device is connected to the TV, disconnect it first.

LG TV not connecting to Wi-Fi

Most of these methods should work regardless of the device you’re using to get online. However, we also have a few other methods to troubleshoot MiFi connection issues in particular.

Image credit: Loewe Technology via Unsplash

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